Some Words From Our Clients
Real Appreciation
I would like you to pass on to the owner of the business my real appreciation of the service we have received during this whole process.
It has been a completely seamless and positive experience, in sharp contrast to the usual uneven level of trade services.
All of you have been on time, cheerful, positive, very thorough and clean and tidy in the work. I wish that every business was as well run as this!
Next level service
RR offers not only a fabulous service, but the people are what truly makes you shine. I have worked particularly closely with Rebecca and she is NEXT LEVEL in service. Super-efficient, accommodating, thorough and most importantly, has a great sense of humour!
I look forward to another fabulous year with you guys.
Superior in every way
Your reports are unbiased, reliable and superior in every way – that’s why I recommend your services.
Readable and clear reports
Residential Reports met my expectations, I was referred to you by my agent. Your reports are much more readable and clear in construct compared to others.
Very very thorough
The inspector was very very thorough and very professional
Well presented!
Your reports are very good, well presented and understandable. My agent referred me and you have exceeded my expectations!
Your Reports Are Much Better
We were recommended by a friend and you met our expectations, your reports are much better than others and we would engage you in the future.
Customer Service Was Excellent!
I found Residential Reports through a Google search where it was one of the highest rated and best presented options in ACT that provided a building report for buyers. I have viewed a few other reports. Your report exceeded those and our expectations because of the high quality detailed descriptions of defects along with potential remedial actions. Your customer service was excellent. The report was very detailed and presented in an easy-to-follow manner and was turned around quickly – thank you!
We Can Rely Completely on the Quality of Your Advice
I wanted to record our deep appreciation to you, your professionalism, industry knowledge, contacts and expertise were clearly apparent. You and the team were also responsive and easy to deal with. We always felt like you were working squarely in our best interests and that we could rely completely in the soundness and quality of your certification advice. There is no way we could have achieved what we needed without RR.
Efficient & Meticulous
We have just had a termite inspection done by Kiel.
You should know that he was charming, professional, efficient and meticulous. He is an excellent ambassador for your company.
Diligence & Professionalism
Just a quick note of thanks to Mick for outstanding service and attention to detail in performing the termite inspection and pest control at my property yesterday. Mick was fantastic and I really appreciated his diligence, professionalism and willingness to answer my questions during the inspection.
These reports are by far the best!
We regularly use Residential Reports, they offer quick turnaround, excellent customer service and thorough reports. These reports are by far the best, easy to read and have all the info I need to make good decisions. Couldn’t ask for more!
Impressed with the thoroughness of the report.
I was impressed with the thoroughness of the report. I was also very impressed with the friendly service provided by Danielle. She was highly efficient and very personable. It was a pleasure to deal with her. She is an asset to your company.
Fast and Effective Service!
I am trialing your service and found your reports easy to read and the service fast and effective. You have exceeded my expectations!
Happy With The Way You Dealt With Our Property
I was very happy with the way your business dealt with our property, my agent referred me to your services and report turnaround is very important to me.
Comprehensive!
We used your company previously for an older property in NSW and it was very comprehensive in relation to the issues that were identified. Your report was very good and easy to read.
Well Presented & Courteous
Your representative (Scott) was well presented and courteous. He acted in a very professional manner and is a credit to your company. Thank you
Exceeded expectations
Your company exceeded my expectations and I had a very informative call with Danielle – thank you for your assistance
Professional, thorough, friendly & respectful
We found the whole process very effective. Your company was flexible in meeting our changed time, your representative Miles was professional, thorough, friendly and respectful and the comprehensive report was delivered in a very timely manner. We were very impressed with Residential Reports.
Stress free and easy
Danielle in the office was a pleasure to deal with. She was friendly and efficient. Terry completed the inspection and he was on time, professional, informative and very thorough with his inspection. All in all this has been a stress free and very easy process.
On Time, Courteous, Good Turnaround!
Your reports are well presented and the information is generally above the quality and content of others. You were on time, courteous, explained what you had found and allowed discussion. A good turnaround on the final report.
Blown Away by the Level of Service
Since the moment I called Danielle bent over backwards to assist, squeezing us in, and answering all my emails so quickly.We were blown away by the level of service. Terry phoned and explained the review and report and was very clear and helpful. The report was thorough and provided very promptly which was great! We are very happy with the service and would use you again. Thank you.
Detailed & Clear
I was referred to you by my solicitor, reports were detailed and clear. The inspector was on time, friendly and thorough.
The Customer Service Was Great!
The customer service was great. Your website makes contacting your organisation very easy. The report came the day after the inspection and you fitted in with the tenants in the property. All greatly appreciated. Thanks
Impressed
The inspection went off without a hitch, but can I also say I was 1000 times impressed with the fellow that did the inspection! He was just lovely!
Wonderful Job
Thank you for your lovely congratulations letter and many thanks to your inspector for doing a wonderful job.
Great Report
Thanks for the great report and excellent service. I have already started recommending your business to people ,
Amazingly Fast
Huge Improvement
Quality Report
Thank you and your colleagues for the prompt and quality report.
Professionalism
I would like to say how very helpful and pleasant your inspector was today and I am sure he is a very real benefit to your group, many thanks.
Great Service
Great service thank you!
Professional Experience
Thanks to all, a very professional experience. I will certainly have no hesitation in recommending your organisation to others. Please pass on our thanks to Lindsay for the professionalism he exhibited while undertaking the reports. Dealing with your company has been a faultless experience and has made the process of selling our property much easier.
Great Turn-around Time
Perfect
Following a request for feedback regarding Residential Reports service … “everything you did was perfect and there is nothing more you could do to improve.”
Absolutely Amazing
It has been a joy dealing with you all this year and your service is next to none.
Absolutely Brilliant
You lovely people at Residential Reports are absolutely brilliant! Thank you for your friendly, efficient and professional service!
I’ll Refer Again
Impressed
Helpful
Extremely Simple to Engage
Your service is extremely simple to engage. Your turnaround time and responses to queries have been prompt, and the communication is greatly appreciated (keeping all parties in the loop as to what’s happening). You also provide a comprehensive and report that is very easy to read. Keep it up!
Knowledgeable
It was so nice to see your inspector out on site today! So knowledgeable and such a lovely guy – you have a real gem there!
Efficient Service
Thank you for your firm’s prompt efficient service and for the excellent web site, Cheers!
Appreciated
I wanted to acknowledge how much I have appreciated your service and advice. I understand that ‘service’ is the business you are in, however, we all know that not everyone in the service industry fully understands their business! While all my experiences have been positive with your company, I am personally particularly grateful for your assistance with our recent inspection.
Love the Service
I always love the service and the extraordinary people. You cater specifically for agents and their client’s desperate needs of service and flexibility.
Helpful and Pleasant
I would like to say how very helpful and pleasant your inspector was today and I am sure he is a very real benefit to your group, many thanks.
Thank You
I just wanted to say thank you on behalf of our team for your generous donation to the Salvation Army, it is very much appreciated.
Fantastic Job
Many for your very informative and prompt response, your teams support has been brilliant. Could you please pass my/ our thanks on to the inspector for the fantastic job he has done.
Many Thanks
Many thanks for sending the report through. I will be using it as a training example in NZ for building reports done in Australia.
Thank You Again
Thank you again for your consistent support with our clients and for facilitating our (sometimes endless) requests. It has been a pleasure working with you and the team at DibbsBarker looks forward to your continued support.
Very Good Service!
Thanks Guys, Love the “agent fast facts” very good service!
Go Above and Beyond
Thank you for all you do for us, we really appreciate your efforts and positive attitude. You are always willing to go above and beyond and we are very grateful!
Impressed
The inspection went off without a hitch, but can I also say I was 1000 times impressed with the fellow that did the inspection! He was just lovely!
Wonderful Job
Thank you for your lovely congratulations letter and many thanks to your inspector for doing a wonderful job.
Great Report
Thanks for the great report and excellent service. I have already started recommending your business to people ,
Amazingly Fast
Huge Improvement
Quality Report
Thank you and your colleagues for the prompt and quality report.
Professionalism
I would like to say how very helpful and pleasant your inspector was today and I am sure he is a very real benefit to your group, many thanks.
Great Service
Great service thank you!
Professional Experience
Thanks to all, a very professional experience. I will certainly have no hesitation in recommending your organisation to others. Please pass on our thanks to Lindsay for the professionalism he exhibited while undertaking the reports. Dealing with your company has been a faultless experience and has made the process of selling our property much easier.
Great Turn-around Time
Perfect
Following a request for feedback regarding Residential Reports service … “everything you did was perfect and there is nothing more you could do to improve.”
Absolutely Amazing
It has been a joy dealing with you all this year and your service is next to none.
Absolutely Brilliant
You lovely people at Residential Reports are absolutely brilliant! Thank you for your friendly, efficient and professional service!